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To the ISU - Idaho Falls Parking Frequently Asked Questions (FAQ) page! Here, we aim to provide you with all the essential information regarding parking in Idaho Falls. Whether you are a student, staff member, or visitor, we understand that parking can sometimes be a challenge. We hope that this FAQ page will address any concerns you may have. If you have any additional questions, please don't hesitate to contact our Parking Services office for further assistance.

Main Campus Parking & Transportation FAQs

Where do I go to purchase my permit online?

  • Students can purchase their permits online by logging into Bengal Web and accessing the Parking Services portal through their Finances tab or by clicking the "Purchase a Permit" link on the Parking Services website. If you purchase your permit online, allow at least 24 hours for pick-up from your respective parking office. A photo ID or receipt is required for permit pick-up. 

What methods of payment are available for online purchases?

  • Visa and MasterCard.

Where do I go if I want to purchase my permit in person?

  • Permits can be purchased from your respective parking office. You must provide your license plate number at the time of purchase. The Pocatello Parking Office is located inside the Public Safety Building (#27). The Idaho Falls Parking Office is located in the Student Services Office in the Bennion SUB. The Meridian Parking Office is located in the Front Office on the ISU-Meridian Health Science Center.

What methods of payment are available for in-person purchases?

  • In the Idaho Falls Parking Office, the methods of payment are cash, check, Visa, and Master Card. 

Can I purchase a permit if I have outstanding citations?

  • All citations must be paid in full in order to purchase a permit or other payment arrangements must be made in your respective parking office prior to permit purchase. Students can pay for their citations online by logging into Bengal Web and accessing the Parking Services channel through their Finances tab or by clicking the Purchase a Permit or Pay Citations link from the Parking tab on the Public Safety website.

What can I do if I have a large balance of outstanding citations that I cannot pay at once?

  • Payment arrangements can be made by going to your respective parking office, filling out a form, and making an initial payment.

Is there any free parking on the Idaho Falls campus?

  • No, all vehicles using Idaho State University - Idaho Falls parking facilities must display a valid ISU parking permit. Parking permits are required Mondays - Fridays, 7:30 am to 4:00 pm. No parking permit is needed on weekends or legal holidays when classes are not in session.

If I purchase a permit for one ISU campus, can I use it on the other ISU campuses?

  • General and reserved permits purchased on one campus will work for all campuses. Housing/general combo permits purchased on the Pocatello campus are valid on the other campuses. The housing only and reduced permits are only valid on the Pocatello campus in their designated areas.

Are there separate lots for faculty/staff general parking and student general parking?

  • There is no distinction for Pocatello and Idaho Falls campuses between general parking for faculty/staff or students. The ISU-Meridian campus has separate faculty/staff general parking and student general parking.

Do administrators get free parking?

  • No. All administrators are obligated to pay the same rates as other faculty and staff members. 

How do I appeal my ticket if I feel that it is unjust?

  • All citations must be paid as they are issued or resolved by an online written appeal. Appeal your ticket through your Parking Portal.

Where do I go to purchase my permit online?

  • Faculty and staff can purchase their permits online by logging into Bengal Web and accessing the Parking Services channel through their Employees tab or by clicking the "Purchase a Permit" link from the Parking website. Pocatello campus permits that are purchased online prior to August 1 will be mailed to your campus stop. Idaho Falls and Meridian do not mail permits, so permits for these campuses must be picked up from their respective parking office. A photo ID or receipt is required for permit pick-up.

What methods of payment are available for online purchases?

  • Visa and MasterCard, and for benefited employees, payroll deduction.

Where do I go if I want to purchase my permit in person?

  • Permits can be purchased from your respective parking office. You must provide your license plate number at the time of purchase. The Pocatello Parking Office is located inside the Public Safety Building (#27). The Idaho Falls Parking Office is located in the Student Services Office in the Bennion SUB. The Meridian Parking Office is located in the Front Office on the ISU-Meridian Health Science Center.

What methods of payment are available for in-person purchases?

  • The methods of payment are cash, check, Visa, and MasterCard. Benefitted employees can purchase permits with payroll deductions on all campuses.

How do I set up payroll deduction for purchasing my permit?

  • Benefitted faculty and staff can select payroll deduction as a payment option while purchasing their permit online or by filling out a form in their respective parking office. If you are a benefited employee and the payroll deduction payment option does not appear, please contact the Parking Office at 208-282-2625.

Can I purchase a permit if I have outstanding citations?

  • All citations must be paid in full in order to purchase a permit or other payment arrangements must be made in your respective parking office prior to permit purchase. Faculty and staff can pay for their citations online by logging into Bengal Web and accessing the Parking Services channel through their employees' tab or by clicking the Citation link from the Parking website.

What can I do if I have a large balance of outstanding citations that I cannot pay at once?

  • Payment arrangements can be made by going to your respective parking office, filling out a form, and making an initial payment.

Is there any free parking on campus?

  • No, all vehicles using Idaho State University - Idaho Falls parking facilities must display a valid ISU parking permit. Parking permits are required Mondays - Fridays, 7:30 am to 4:00 pm. No parking permit is needed on weekends or legal holidays when classes are not in session.

If I purchase a permit for one ISU campus, can I use it on the other ISU campuses?

  • General and reserved permits purchased on one campus will work for all campuses. 

Are there separate lots for faculty/staff general parking and student general parking?

  • There is no distinction for Pocatello and Idaho Falls campuses between general parking for faculty/staff or students. The ISU-Meridian campus has separate faculty/staff general parking and student general parking.

Do administrators get free parking?

  • No. All administrators are obligated to pay the same rates as other faculty and staff members.

Can faculty and staff taking classes purchase permits at the student rate?

  • No. Because they already receive reduced fees as part of their benefits package, faculty and staff are not considered students for parking purposes.

What can departments do to make parking accommodations for individuals doing business in their offices?

  • Departments have the choice to either provide a pass for their guest(s) or ask their guest(s) to pay the pay stations or purchase a permit for themselves at the parking office that serves the campus they are visiting.

How can offices and departments provide passes for individuals?

  • Departments may purchase general or reserved department day use passes to give to anyone who is doing business with their department. The general department day use passes are $2 each and the reserved department day use permits are $3 each. These passes come in bundles of 25 and may be requested online. It is also possible for a department to purchase a yearly general or reserved permit for use by the department.

What are the rules for official business passes?

  • One complimentary official business pass is issued to VPs, deans, and department heads. Additional official business passes may be requested and purchased for $150 each. Official business passes must be used in conjunction with a valid permit and only while on official business. Official business passes are valid in all reserved, housing, or general lots and pay stations. The official business pass may not be used in lieu of purchasing a permit. Additional information concerning official business passes may be found by visiting the Parking Regulations and looking at official business passes under categories of permits.

Will departments be able to purchase the departmental day-use permits and official business passes with department funds?

  • Yes. Departments may purchase general or reserved department day use permits or yearly reserved or general permits for use by the department.

Can employees park University vehicles in general and reserved lots without a permit?

  • Yes. However, university vehicles not frequently used should be parked in general parking lots.

Where can I park?

  • During daytime hours on the Idaho Falls campus, from 7:30 a.m. to 4:00 p.m., visitors may pay to park at the pay stations or use day passes in general lots. During evening hours, campus visitors are invited to park for free, unless otherwise posted. Weekend parking will not require a permit unless otherwise posted. 

Is there any free parking on campus?

  • No, all vehicles using Idaho State University - Idaho Falls parking facilities must display a valid ISU parking permit. Parking permits are required Mondays - Fridays, 7:30 am to 4:00 pm. No parking permit is needed on weekends or legal holidays when classes are not in session.

Where can I buy a day pass?

  • In Idaho Falls, permits for the day may be purchased from the Parking Office located in the Bennion Student Union (BSUB) Room 202. 

How much is a day pass and what is the rate of the pay stations?

  • General day passes are $5, and pay stations are $1.05 per hour.

What if I'm coming for a campus tour?

  • Call Student Services at (208) 282-7706 to arrange a tour. They will email you a printable PDF permit to display on your dashboard. If you do not receive your permit, make sure you contact Student Services before you park.

How do I appeal if I feel my ticket is not justified?

  • All citations must be paid as they are issued or resolved by an online written appeal. Appeal your ticket on our parking website.

How will on-campus events be handled?

  • Any event that requires specific parking arrangements on campus must be coordinated with the Scheduling & Event Services - Idaho Falls office a minimum of ten (10) business days prior to the event start date. Contact @ 208-282-7856 or at michealtimm@isu.edu.

How do I get my temporary parking permit?

  • A temporary parking permit will be sent to the event organizer as part of the confirmation of the event, in a printable form for general parking only. The event organizer must distribute the parking permits to the guests prior to them attending the event. Guests must print and have the parking permit displayed on the driver’s side of their dashboard, making sure the parking permit is fully visible, before arriving at the event.

My event organizer never distribute the temporary parking permit, and I received a parking citation. How do I appeal if I feel my ticket is not justified?

  • It is the reserving party's obligation to ensure that everyone receives and displays the parking permit, as indicated on the parking permit, to avoid receiving a citation. Citations will NOT be waived for failure to adhere to the guidelines or failure of the reserving party to distribute the pass accordingly. All citations must be paid as they are issued or resolved by an online written appeal. Appeal your ticket on our parking website.

How do you get a parking permit and how much is it? 

  • At our Idaho Falls location, we have parking permits available. If you want a permit that lasts from August 1, 2023, to August 31, 2024, it will cost you $116. If you need a permit just for a semester, it's $83. For summer only, it's $28.

Where can students, staff, and visitors park?

  • All of our parking lots in Idaho Falls are general parking, so anyone with a permit can park there. We also have specific spots for visitors and handicapped parking.

What are the rules for parking on weekends, holidays, and during special events? 

  • You need a valid ISU parking permit to park on our campus from Monday to Friday, between 7:30 am and 4:00 pm. You don't need a permit on weekends or public holidays when there are no classes. If there's a special event, the organizer will get a temporary parking permit that they can print out for non-students, non-staff, or non-faculty.

Are certain vehicles not allowed on campus? 

  • No, we don't have restrictions on types of vehicles.

What happens if I park in the wrong place?

  • If you don't follow the parking rules, you'll get a ticket. The cost depends on the specific violation. You can find a list of fees on our website at Idaho Falls Rules & Regulation.

How many parking permits can a student get? 

  • There's no limit to how many parking permits a student can get, but each permit costs full price.

Can I park my bicycle? 

  • Yes, we have spots for bicycles in front of the CHE and BSUB.

Is there security in the parking lots? 

  • We have security cameras in the parking lots. Always lock your car and keep your belongings out of sight.

What if my car gets towed? 

  • If your car gets towed, come to the parking office in BSUB room 202E, next to student services, and we'll help you.

What happens when the weather is bad, like when it snows? 

  • Our maintenance team works hard to clear any snow or deal with other bad weather.

Are there places to charge electric vehicles? 

  • We don't have any right now, but we're planning to get some.

Does the university encourage green transportation? 

  • At our Idaho Falls location, we don't currently have any programs for this. However, at the Pocatello campus, they have a few electric vehicle charging stations and a partnership with BIRD, the electric scooter company, to help students get around campus.

CONTACT US

Idaho Falls Parking Services              ifparking@isu.edu              (208) 282-7811              1784 Science Center Dr. Idaho Falls, ID 83402              @isupublicsafety     @isupublicsafety     @ISUPublicSafety     @isupublicsafety71